11 November 2021

Smart telephony for Teams? 10-4, Baby.

Salt offers professional Teams telephony for the enterprise – making the move to Microsoft voice easy!

With Tendfor’s state of the art switchboard and contact centre, Teams telephony is your path to lower TCO and smarter functionality for switchboard attendants, contact centre agents and office users. Packed with productivity-oriented solutions, user-friendly and easy to maintain – Tendfor finally makes voice a modern part of your IT infrastructure.

Tendfor leverages the full power of the new native Teams switchboard & contact centre capabilities and takes advantage of:

  • Enterprise functionality
    • Fully featured Windows switchboard attendant & contact centre client
    • Advanced calendar monitoring with Nordic presence
    • Auto attendant, ACD’s, IVR’s, CRM integration, advanced routing & call handling
  • Enhance productivity
    • Professional grade functionality including keyboards shortcuts
    • Easy to deploy, productivity focused, widget-based wallboards
    • Clear and informative statistics with interactive graphs
  • Ergonomics and flexibility
    • Modern intuitive interfaces make Microsoft users feel at home
    • Teams, smartphone and web apps
    • Modern web-admin for easy configuration and maintenance               

Tendfor‘s all API-based and within the Microsoft 365 cloud topology (a world’s first!) means that you can now finally move to Teams telephony without compromising on your functionality and customer service demands. offers

  • An all-Teams API based native solution - completely service provider independent and requires no SBC integration. 
  • A unique platform that works with all SBCs for Direct Routing – as well as with Microsoft Calling Plans.
  • Advanced contact centre features directly in Teams.
  • The world’s only native Teams switchboard attendant /receptionist.
  • 100% Microsoft Azure hosted, with Teams based integration. 
  • Multi-tenant same day deployment on new customers. 
  • Unique multi language support and standard phrases like queue position messages in more than 10 languages – English, French, German, Swedish, Dutch, ...            

Microsoft Teams is the perfect UCC-platform for hybrid work and internal communications. Adding Tendfor's contact centre and attendant console support also integrates all external communication needs, cutting costs in the process. We make leaving legacy solutions behind easy. If you are interested to find more about Tendfor, please reach out to sales@salt.na and let’s get in touch. You’ll be so happy you did.

GraceKatjivena

Author: Grace Katjivena, Service Desk Engineer @ Salt

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Based in Windhoek, Namibia, Salt Essential IT is one of Africa’s most awarded Microsoft Direct Cloud Solution providers, enabling and supporting clients ranging from small and medium to enterprise.
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