PROCEDURE: Logging Procedure for Requests at the Service Desk
PROCEDURE: Standard Escalation Procedure for Assistance or Faults
PROCEDURE: Complaints Procedure for Customers 2022
SERVICE DESCRIPTION: Business Continuity Services
SERVICE DESCRIPTION: DNS and Web Services
SERVICE DESCRIPTION: Hosting / Co-Location Services
SERVICE DESCRIPTION: Internet, Interconnect and S2SC Services
SERVICE DESCRIPTION: Server Services
SERVICE DESCRIPTION: Support Services
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ABOUT SALT
Based in Windhoek, Namibia, Salt Essential IT is one of Africa’s most awarded Microsoft Direct Cloud Solution providers, enabling and supporting clients ranging from small and medium to enterprise.
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