Vacancy: Sales Account Manager

Vacancy Sales Account Manager

Details synopsis:

  • Permanent full-time
  • Sales Department, senior sales position
  • Market-related remuneration based on skills and experience
  • Windhoek based
  • Reporting manager: Commercial Expansion Manager
  • No direct reports
  • Target-driven KPIs

Job brief:

We are looking for a qualified Sales account manager to join our team. You will be responsible for developing and maintaining long-term relationships with customers and overseeing sales. 

As a Sales account manager, you should work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You should have excellent communication and negotiation skills and be customer service oriented.

Ultimately, you should be able to grow our business by building successful, long-term client relationships.

Responsibilities:

  • Manage a portfolio of accounts to achieve long-term success 
  • Develop positive relationships with clients 
  • Act as the point of contact and handle customers’ individual needs 
  • Generate new business using existing and potential customer networks 
  • Resolve conflicts and provide solutions to customers in a timely manner 
  • Report on the status of accounts and transactions 
  • Track sales account targets, aligned with set company targets & objectives 
  • Monitor sales metrics (e.g. quarterly sales results and annual forecasts) 
  • Suggest actions to improve sales performance and identify opportunities for growth 
  • Managing accounts for long-term success 
  • Establishing good rapport with clients 
  • Developing new sales opportunities 
  • Preparing reports on accounts and transactions 
  • Tracking account targets 
  • Monitoring sales 
  • Managing accounts for long-term success
  • Compiling and coordinating bids: RFQ’s, Tenders etc

Minimum requirements:

  • Proven work experience as a Sales account manager or Sales account executive
  • Minimum 5 years hands-on experience in Sales and an ability to deliver excellent customer experience
  • Demonstrable knowledge of CRM software and MS Office (MS Excel in particular)
  • Bachelor’s degree in Business Administration, Sales, Marketing or relevant fields

Other requirements:

  • Understanding of sales performance metrics
  • Excellent communication and negotiation skills
  • An ability to deliver projects and answer enquiries on time
  • Business acumen with a problem-solving attitude
  • Managing accounts for long-term success
  • Establishing good rapport with clients
  • Developing new sales opportunities
  • Experience and knowledge of tracking and monitoring account targets
  • Preparing and presenting reports on accounts and transactions

Email your CV and a covering letter to hrsalt@salt.na

Closing date: 17:00 CAT, 31 March 2021

 

BEING A SALTIE:

  • Salt Essential IT is a close-knit family of professionals dedicated to each other, our customers, our partners, our country, and the wider region. 
  • Salties embrace human-centred technology, value-driven products and services and an unyielding devotion to extraordinary customer service.
  • Salties are staunch defenders of integrity, fairness, equality, inclusivity and a better future for our planet and everyone and everything on it. 
  • Salties are making the world a better place every day and we have fun doing it.

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