To provide our customers with even more savings, we have our remote connect service available to them. In most instances our engineers can remotely assist and don’t have to drive to their premises to provide support.
Our team consists of certified Microsoft®, Cisco, Kaspersky, HP, Dell, local engineers, which are a phone call or email away. We have a dedicated Customer Relationship Team that facilitate regular meetings, where not only your issues are discussed, but new technologies, and potential improvements to your IT environment and / or technologies are proposed. These improvements can in turn lead to fewer call-outs.
Salt Engineers have been involved in designing and maintaining our own Data Centres since 1996, which means we have daily hands on experience with all aspects of running a successful ICT Department. We maintain 99.8% uptimes to our hosted customers. We constantly aim to improve our services.